Mr. & Mrs Builder--I don't know where you and your team fall on this spectrum. I am sure you would tell me and my client that you do it better than any builder in the city. Yes, I hear that pitch given to my buyers a lot. But rather than hearing those words, I would like to experience it when there is an issue. Don't tell me how great you are--show me.
Every builder claims greatness. Very few live greatness. There are only a few things that a builder can do to earn favor among customers and Realtors:
- Take care of the customer and treat them fairly.
- Build a truly robust product.
- Take responsibility for things that did not happen right the first time--by making it right.